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You need help ? Our FAQ is fastest way to answer you

Frequently asked questions:

At montaigneoptique, all the glasses that you can add to your cart are in stock in our warehouse located in France. As soon as a telescope is out of stock, it is not possible to order it. This guarantees you super-fast shipping!

You can activate the option to be notified as soon as the coveted pair of glasses returns to stock in our warehouse.

On Montaigneoptique, you can place an order without necessarily entering the corrections yourself: we will enter them for you from your prescription. You just have to download it when ordering, in the step my corrections in the choice of glasses, just before the basket.

You can also send us your prescription by email so that we can give you clarification.

Do not hesitate to call us when you place an order for any advice on the choice of glasses, thinnings and options.

100% health range : entry-level French lenses with simple anti-reflection. The thinning is determined according to the wearer’s corrections in a very strict and controlled manner. These glasses are not customizable and are assuredly 100% reimbursed by the mutual and social security, their price being set by the state.

BBGR range : French premium glasses (a subsidiary of the Essilor group – world leader in this field) made in France. This range is customizable with different compatible options, allowing you to increase your quality of vision at an attractive price.

Pour modifier votre mot de passe, il vous suffit de vous rendre dans votre compte client, et vous pourrez saisir un nouveau mot de passe dans la rubrique “Informations personnelles”.

Are you hesitating between a medium or small model? Consult our Size Guide to help you choose the right sunglasses or prescription glasses. It is accessible directly on the sheet of each product.

Buying an optical or sunglasses frame at montaigneoptique is the guarantee of an authentic purchase ! montaigneoptique is the official distributor of the biggest brands! Our online store is referenced with the largest eyewear suppliers such as Luxottica (Chanel …), Kering (Chloé, Gucci, …), Marcolin (Tom-Ford, Guess …)

Victims of their own success, some products are temporarily out of stock. Don’t worry, you will be able to find them very soon on!

However, you can be informed in real time of the availability of an item by creating an alert.
Enter your e-mail address in the field provided for this purpose on the product sheet in question, and click on the “Notify me” button. Note, however, that all customers who have performed this procedure receive the same email so don’t delay, and be the fastest!

Vous êtes nouveau client ? 

Créez votre compte et bénéficiez de nombreux avantages :

  • Suivez toutes vos commandes
  • Gagnez du temps pour vos prochains achats
  • Bénéficiez d’offres exclusives

Il vous suffit de vous rendre sur la page d’authentification pour avoir accès à “Créer un compte”.

Vous pourrez alors renseigner les différents éléments nécessaires : nom, prénom, mail, mot de passe, adresse et numéro de téléphone.

Toutes ces données sont nécessaires pour le traitement et l’expédition de vos futures commandes.

Vous recevez par e-mail une confirmation d’enregistrement de votre compte.

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